Multiple Ways to Reach Us
Choose the contact method that works best for you. Our dedicated support team is committed to helping your parish community succeed.
Email Support
Get detailed help with technical issues, account questions, or general inquiries.
support@parishly.com
Response within 24 hours
Live Chat
Get instant help during business hours for quick questions and guidance.
Available on all pages
Mon-Fri, 9 AM - 6 PM EST
Help Center
Browse our comprehensive knowledge base for self-service support and tutorials.
help.parishly.com
Available 24/7
Parish Onboarding
Dedicated support for parishes setting up their community for the first time.
onboarding@parishly.com
Scheduled consultations
Security & Privacy
Report security concerns or privacy questions about your parish data.
security@parishly.com
Priority response
Partnership Inquiries
Interested in partnering with Parishly or exploring enterprise solutions?
partnerships@parishly.com
Business days
Send Us a Message
Fill out the form below and our support team will get back to you as soon as possible with personalized assistance.
Frequently Asked Questions
Find quick answers to common questions about Parishly, subscriptions, and parish management features.
How do I add my parish to Parishly?
Parish administrators can submit their church information through our parish registration form. We verify each submission to ensure accuracy and authenticity before adding it to our directory.
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital wallets through our secure Razorpay integration. All payments are encrypted and PCI-compliant for your security.
Can I cancel my subscription anytime?
Yes, you can cancel your parish subscription at any time through your account settings. You'll continue to have access to paid features until the end of your current billing period.
Is my family information secure?
Absolutely. We use industry-leading security measures including data encryption, secure servers, and strict privacy policies to protect all personal and family information.
How do I update my family profile?
You can easily update your family information through the Family Management section in your dashboard. Changes are saved automatically and reflected immediately.
What if my parish isn't listed?
If your parish isn't in our directory, you can submit a request to add it through our 'Add Parish' form. We'll work with your parish leadership to get it verified and listed.
24-Hour Response
We respond to all emails within 24 hours during business days.
Dedicated Team
Our support team understands parish communities and their unique needs.
Personal Care
Every interaction is handled with the care and respect your community deserves.